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düsseldorf without barriers city without limits düsseldorf live close feel free

düsseldorf without barriers contents where can i find what? 3 4 12 14 15 16 18 28 30 34 44 50 54 60 64 66 68 1 you are very welcome! arrival city map tactile city maps tourist information offices public and disabled toilets hotels guided city tours and cruises sights museums theatre and stages brewery-inns shopping churches messe düsseldorf service imprint

düsseldorf without barriers you are very welcome! explore düsseldorf without barriers one of düsseldorf tourismus gmbh’s key aims is to allow people to also experience the state capital düsseldorf without barriers. to this end, many different areas have been re- viewed in conjunction with tourismus für alle deutschland e.v. (natko). unless otherwise stated, the information shown here has been provided by our partners themselves. this brochure is only intended to present a selection of the rhine metropolis’s barrier-free tourist options and makes no claim to completeness. for further information, please visit www.duesseldorf-barrierefrei.de and www.visitduesseldorf.de. we look forward to your visit. your düsseldorf tourismus gmbh information on the barrier-free contents of this brochure the symbols used aim to give an overview and help with orientation. they do not constitute a valuation nor do they stand for officially certified barrier-free accessibility according to din norms or other stand- ards. apart from the descriptions of the individual facilities, there are symbols referring to other infor- mation relevant to your accessibility requirements. the side transfer area stated in the text indicates free space in cm (width x depth) available beside the objects (e.g. toilets). directions such as “right” or “left” are given from the perspective of looking towards the object. “public transport” always discribes the distance to the nearest accessible metro, bus or tram station. persons with a walking impairment wheelchair users persons with a visual impairment blind persons persons with a hearing impairment persons with learning difficulties senior citizens deaf persons family 3

düsseldorf central station arrival disabled parking at rear entrance bertha-von- suttner-platz 3 parking spaces (entrance only via ludwig-erhard-allee) disabled toilets passage between platforms 12 and 13 deutsche bahn lifts between all the platforms/ tracks and the north tunnel lift to the underground on both sides of the main pas- sage between staircases 7 and 9 (near travel centre) boarding aids on all platforms düsseldorf has excellent trans- port links with around 170 long distance trains and 900 regional trains daily. the central station is entirely wheelchair-accessi- ble. the main passage and the platforms are equipped with tactile guide strips. the foremost information point is the db information in the en- trance hall at konrad-adenauer- platz, which is open around the clock. it offers an induction loop for hearing-impaired per- sons and a barrier-free counter. the db reisezentrum (travel centre) is accessible without barriers and has a barrier-free call system, tactile guide strips and a barrier-free counter. in the passage between plat- forms 12 and 13 you will find the travellers’ aid organisation bahnhofsmission with affiliated children’s lounge. important contact details your arrival and departure with deutsche bahn: mobility service centre of deutsche bahn ag, 01806 512 512* daily from 6:00 to 22:00 * €0.20/call from german land lines, max €0.60 per call from mobiles. hearing- and speech-impaired persons may book assistance via fax no. 01805 159 357 ** ** €0.14/min. from german landlines. assistance with getting on and off or changing trains may also be booked online. www.bahn.de/barrierefrei msz@deutschebahn.com deaf customers can also e-mail enquiries to deaf-msz@deutschebahn.com. 5

arrival 7 photo: © andreas wiese/flughafen düsseldorf boarding all jet bridges are fitted with lifts. if outdoors, access is via a mobile lift. the service provider has mobile scissor lifts, trans- port trolleys for disabled per- sons and modern wheelchairs. information for those with a hearing impairment at the airport information desk mobile sound shuttles are available. the signals can be received with a hearing aid adjusted to position “t” or “mt”. many airport infor- mation staff have attended awareness seminars to gain a better understanding of the needs of persons with hearing impairments. photo: © andreas wiese/flughafen düsseldorf important contacts telephone exchange düsseldorf airport phone 0049 211 42 10, www.dus.com taxi düsseldorf phone 0049 211 33 333 nrw-shuttle (transfer) phone 0049 211 421 77 62 parking at the airport phone 0049 211 421 55 500 porter service phone 0049 211 42 16 637

trams rheinbahn operates low-floor trams. wheelchair users are requested to use the front door (door-opening button with wheelchair symbol). opposite the door is enough space for wheelchairs (stop-request but- ton within reach). the low-floor trams partly stop at stations where the boarding height is less than 8 cm. at other stops, a height of between 8 and 12 cm must be negotiated. the gap between car and platform edge at these stops is usually less than 8 cm. bus rheinbahn operates low-floor buses without steps, with a “kneeling” function to lower the bus further. rheinbahn buses have space for wheel- chairs to the right of, or oppos - ite, the sec ond door. at some of the stops, the boarding height is less than 6 cm. at other stops, however, this may be up to 12 cm. many of the buses have folding ramps. these buses are identi- fied accordingly at the front of the bus. service for visually impaired passengers in all rheinbahn vehicles, the next stop is announced via loudspeaker. at many stops, to assist people with visual impairment, the way to the ve- hicle or exit is marked by tactile guiding lines, grooved paving stones, and black and white paving. at many underground stations and some stops above ground, the rail ings at the platform entrance have information in braille about the dir ection of travel of the train. a distinct tactile marking ring on the handrail identifies a change in step sequence. the markings are based on right-hand traffic. as an additional service, rhein- bahn provides acoustic passen- ger information at some stops. pressing a button announces the departure of the next trains, trams and buses. personal assistance for passengers with restricted mobility personal assistance is availa- ble to anyone requiring help when travelling by bus or tram. assist ants meet passengers at their doorstep, help them get on and off the bus or train, operate the ticket machine, and accompany them safely on their whole ride – on any rheinbahn line in düsseldorf. this service is free for all pas- sengers with a valid ticket. important the rheinbahn personal assist- ance service does not replace the disability transport or carry service provided by the city of düsseldorf. passengers must generally be able to travel by bus, tram or train. the service is offered on work- ing days from 7:30 – 19:00. bookings at least one day in advance – can be made by phone 0049 211 58 23 456 or fax 0049 211 58 23 457. arrival 9

arrival 400 m m a r c - c h a g a l l - s t r . s t r . b a u r i k u r t - c h t e r - r . r s t e r d a t s i t e.on- platz victoria- platz brüder- str. f i s c h e r s t r . venloer str. str. ord n nordstraße u str. parkstr. a n gneise . r t l s s c h a l m a r n e t t e l b r. t r s kelsfelde win e c k s t r . - s t r . r e f u - s y u e b - h p e s o j e h r e n h o f e i b h c s r. t s n e s c h ä f s t r inselstr. . e r - d u i s b u r g e r s t r. k a i s e r s t r . r . t s o l d n a r k a p ellstr. f e l d s t r. s t ernstr. 0 m ludwig- wolker-str. a u g u s t a s t r. . r t s n n a m ß u t l i e b i g s t r. m oltk estr. franklinstr. bagelstr. a r n s tr. d t- p r i n z - g e o r g stockkampstr. d e r e n d o r f e r s t r . bened.- schmittmann- str. c a m s e n p h a str. u - elstr. g a b r o c h u s s t r. v a g e d r. t s t r a z m o e s s t r. ad.-v.- vagedes- platz r o s r . t e n s t a u b e n s t k a i s e r s t r r . . e t r s n g a r . t r o b e r t - l e h r - u f e r oberkasseler brücke r e f u ß o l h c s altstadt burg- platz l m e ü n h g - . m . - we y h e - a l l e e oederallee tonhalle/ehrenhof hofgarten fritz-r.-str. hofgarten fritz-r.-str. - r e l l e k g r e b - s i e r a m p e eiskeller str. uterkas. re r. t s r e d a t s r it t e a lt t r l i e t i n g e r a . r s t b r n ü e c u k - s f t e r r . p.-klee- platz g . lamb.-str. h l e m ü r . t s n grabbepl. a n d r e a s s t r . mutter- ey-str. e e l l a - e n i e h - . h heinrich- heine-allee i - s g n ö k e e l l a th.- körner- str. estwiese markt- platz ufer- e d a n ein e m h pro r m a r k t s t r . b e r g e r h u n s r ü c k e n s t r . k u r z e s t r . b o l ke r s t r. i n g e r s t r . f l m i t t e l s t r . w a ll s t r. s t r . n str. a f e max- platz h a usufer rath bäckerstr. schul- str. citadellstr. e- g riestr. oran grabenstr. trinkausstr. girar- det-br. königstr. benrather str. benrather straße steinstraße/ königsallee steinstr. bastionstr. . r t s r e k l i b . r t s e h o h w anenm s.- klein- str. a r k t h c s e e l l a s g n ö k i . r t s n e n r e s a k . r t s e t i e r b carl-theodor-str. grünstr. - r e b h c s u h . r t s r e g bahnstr. e e l l a r e n i l r e b e er alle erg b erft w ein h r ufer n n a esm n n a m tho-masstr. horion- platz car l s t o r joh.- rau-pl. haroldstr. kavalleriestr. . r t s t s o p süd- str. w a graf-adolf-str. h ü t t e adersstr. n s t r. e e l l a s g i n ö k luisenstr. . r t s l a t . r t s n h a j haroldstr. graf-adolf- platz s s e r s t r . ständehausstr. reichsstr. reichsstr. nstr. prin kro e z n str. flora r g e i c a h s s s - e . r t s h c i r d e i r f herzogstr. . r t s h t e b a s i l e . r t s h t e b a s i l e fürstenwall sedanstr. . r t s a r o f l kirchfeldstr. . r t s n e n o r k kirchplatz . r t s l a t kirchfeldstr. fürstenwall . r t s n h a j jürgensplatz konkordiastr. leo- statz- platz lorettostr. konkordiastr. frieden- str. friedensplätz- chen ein h r n i e b r ü c k e apollo- platz caritas- platz moselstr. neusser str. f ürste n w all w.-tell-str. düsselstr. lorettostr. weiherstr. bürgerstr. rochus- markt d ü sselth aler str. c s h r. t els k hin c s l t o u o u s e r a l l e e s c hir m louis- pasteur- platz erstr. i r m e r s t r . adlerstr. r. t s wieland a m w e h r h a h n l f e d s t r . jä g e r h of s t r. hofgarten s t r. n e s t a m a l k j a c o b i s t r . p e m p e l f o r t e r s t r . aug.-thyssen-str. goltsteinstr. l.-dumont - s t . r pempelforter straße t o n h a l l e n s t r . oststr. i m m er m a m wehrh a h n c a n t a d ö b o r s t r . leopoldstr. k ö l n e r s t r . - r e n s t r. g erresheimer str. . r t s n e z üt h sc hohenzollernstr. s t e p h a n i e n s t r . k ö l n karl-anton-str. e r s t r . r. t r s e g n i r r o w str. n fürste r u k m b e n a n n d e- str. karlstr. worringer platz worringer str. . r t s h c i e l b gründgens- g.- platz schadow- s straße o w s t r. d a h c l i e s e g a n g s tr. klosterstr. w agnerstr. j.-wellem- platz j.-erwin- platz r . t o w s d a h schadow- platz c s b l u m e n s t r. martin- luther- platz e e l l r a e n i l r e b ernst- schneider- platz marienstr. kreuzstr. stre s e m a n n str. b a h n str. alexander- str. oststr. oststraße a n n str. charlottenstr. frie dric bis m h-e b ert-str. arckstr. karlstr. g r a f - a d o l gru p ellostr. charlottenstr. strese- mann- platz konrad-adenauer- platz düsseldorf hbf f - s t . r . r t s t r o k r a h bertha-von- suttner- platz m i n t r o p s t r . becker- w.- allee linie n str. w . - b e c k e r - l e e a l ellerstr. kanstr. l u v dreieckstr. q uerstr. industriestr. adersstr. mintrop- platz h luisenstr. ü t t e n s t r. herzogstr. . r t s s u i l e n r o c . r t s r e n o p i i . r t s n e r u e h c s helmholtzstr. bunsenstr. h ü tt e n s tr. . r t s - n e g s n e o p - v a t s u g fürsten- platz a nt o niusstr. h als str. k e - . r t s n m r a i siemensstr. . r t s g n i s s e l siemensstr. l lessing- platz van- douven- str. sonnenstr. sonnenstr. 11

u78 merkur spiel-arena/messe nord, u79 duisburg city map r o b e r t - l e h r - u f e r oberkasseler brücke r e f u ß o l h c s 17 altstadt burg- platz s t r . b a u r i k u r t - c h t e r - r . r s t e r d a t s i t e.on- platz f i s c h e r s t r . venloer str. str. ord n nordstraße u str. parkstr. a n gneise . r t l s s c h a l m a r n e t t e l b e c k s t r . r. a t r s kelsfelde win a52 kaisers- werth ludwig- wolker-str. ↑ carl- duisburg mosterts- platz a52 a u g u s t a s t r. a44 ↑ oberhausen m a r c - p r i n z - g e o r g b9 - s t r . c stockkampstr. d e r e n d o r f e r s t r . b l i e b i g s t r. m . r t s n n a m ß u t a3 c h a g a l l - s t r . oltk estr. b7 l t o u o u s e r a l l e e d u i s b u r g e r s t r. k a i s e r s t r . r . t s o l d n a r k a p ellstr. f e l d s t r. s t ernstr. r o s r . t e n s t a u b e n s t k a i s e r s t r r . . e t r s n g a r . t 8 m . - we y h e - a l l e e 10 12 ← mönchen- gladbach r o c h u s s t r. d e altstadt bened.- carlstadt schmittmann- str. stadt- mitte hafen c a m s e n p h a str. u - b1 rochus- b8 markt franklinstr. b8 f h bagelstr. a r n s tr. d t- a46 elstr. v a b g a d g e e s s t r. a57 d ü sselth aler str. surrounding area ad.-v.- benrath platz vagedes- g i r c h s m e r s t r . r. t s t r a z m o a l t - p e m p e l f o r t wuppertal → r. t els k a59 hin c s köln ↓ l t o u o u s e r a l l e e l f e d s t r . jä g e r h of s t r. hofgarten 7 m a l k s t r. n e s t a j a c o b i s t r . p e m p e l f o r t e r s t r . adlerstr. s c hir m louis- pasteur- platz erstr. r. t s wieland a m w e h r h a h n goltsteinstr. l.-dumont - s t . r pempelforter straße victoria- platz brüder- str. 1 e h r e n h o f r e f u - s y u e b - h p e s o j 3 5 oederallee tonhalle/ehrenhof e i b h c s r. t s n e s c h ä f s t r inselstr. . e r - hofgarten fritz-r.-str. hofgarten fritz-r.-str. - r e l l e k g r e b - s i e r a m p e l m e ü n h g - . eiskeller str. uterkas. re 9 . r s t b t i n g e r r n ü e c u k - s f t e r r . r. t s r e r it t d a t s e 11 a t r l i e lamb.-str. h l e m ü g . s n 18 a lt 13 t r . 20 19 a n d r e a s s t r . p.-klee- platz 14 grabbepl. e e l l a - e n i e h - . h 22 21 mutter- 24 ey-str. aug.-thyssen-str. 16 15 . r t s h c i e l b gründgens- g.- platz schadow- s straße j.-wellem- platz j.-erwin- platz 25 schadow- platz r . t o w s d a h c s 34 heinrich- heine-allee i - s g n ö k e e l l a th.- körner- str. 37 b l u m e n s t r. trinkausstr. girar- det-br. königstr. o w s t r. d a h c l i e s e g a n g s tr. klosterstr. w agnerstr. t o n h a l l e n s t r . oststr. i m m er m ernst- schneider- platz marienstr. 44 martin- luther- platz e e l l r a e n i l r e b a m wehrh a h n c a n t a d ö b o r s t r . leopoldstr. k ö l n e r s t r . - r e n s t r. g erresheimer str. . r t s n e z üt h sc hohenzollernstr. s t e p h a n i e n s t r . k ö l n karl-anton-str. e r s t r . r. t r s e g n i r r o w a c k e r t s o str. n fürste r u k m b e n a n n d e- str. karlstr. worringer platz 48 49 worringer str. 54 s u a h n e k n a r k , i m e h s e r r e g - d 3 8 u , i s m e h s e r r e g - d 3 7 u , e t t i m n e g n i t a r 2 7 u , i h c o r b n e s r ö m - d 1 7 u i t ä t i s r e v n u - d 9 7 u , n e s u a h t l o h - d 7 7 u , m u r t n e z s l e d n a h / f b h 6 7 u , r e l l e - d 5 7 u , n e s u a h t l o h - d 4 7 u k u r z e s t r . b o l ke r s t r. 32 27 33 i n g e r s t r . h u n s r ü c k e n s t r . m a r k t s t r . b e r g e r s t r . f l 39 w a ll s t r. m i t t e l s t r . 40 grabenstr. 46 47 benrather str. 26 29 markt- platz 35 30 38 ufer- e d a n ein e m h pro r 43 n str. a f e max- platz 41 h 45 42 schul- str. citadellstr. e- g riestr. oran 50 a usufer rath bäckerstr. 55 51 56 57 bastionstr. . r t s t s o p . r t s r e k l i b . r t s e h o h erft w ein h r ufer n n a esm n n a m e er alle erg b ein h r steinstraße/ königsallee steinstr. benrather straße 52 e e l l a s g n ö k i . r t s n e n r e s a k . r t s e t i e r b carl-theodor-str. 60 grünstr. - r e b h c s u h . r t s r e g bahnstr. e e l l a r e n i l r e b w anenm h c s 62 s.- klein- str. a r k t haroldstr. graf-adolf- platz süd- str. w a s s e r s t r . ständehausstr. reichsstr. reichsstr. nstr. prin kro e z n str. flora 69 r g e i c a h s s s - e . r t s h c i r d e i r f herzogstr. . r t s h t e b a s i l e . r t s h t e b a s i l e k e 59 tho-masstr. 61 horion- platz car l s t o r joh.- rau-pl. haroldstr. kavalleriestr. apollo- platz caritas- platz r. neusser str. f ürste n w all w.-tell-str. selstr. ostr. eiherstr. bürgerstr. jürgensplatz konkordiastr. leo- statz- platz lorettostr. konkordiastr. frieden- str. friedensplätz- chen fürstenwall sedanstr. . r t s a r o f l kirchfeldstr. . r t s n e n o r k kirchplatz . r t s l a t kirchfeldstr. fürstenwall . r t s n h a j graf-adolf-str. h ü t t e adersstr. n s t r. e e l l a s g i n ö k luisenstr. . r t s l a t . r t s n h a j u71 d-benrath, u72 d-volmerswerth, u73 d-universität ost, u83 d-benrath kreuzstr. 53 oststraße a n n str. charlottenstr. frie dric bis m h-e b ert-str. arckstr. karlstr. g r a f - a d o l gru p ellostr. charlottenstr. strese- mann- platz m i n t r o p s t r . stre s e m a n n str. b a h n str. alexander- str. oststr. 64 adersstr. mintrop- platz h luisenstr. ü t t e n s t r. herzogstr. . r t s s u i l e n r o c . r t s r e n o p i i . r t s n e r u e h c s helmholtzstr. bunsenstr. h ü tt e n s tr. . r t s - n e g s n e o p - v a t s u g konrad-adenauer- platz düsseldorf hbf f - s t . r u70/u78 düsseldorf hbf bertha-von- suttner- platz . r t s t r o k r a h w . - b e c k e r - l e e a l ellerstr. kanstr. l u v dreieckstr. q uerstr. industriestr. becker- w.- allee linie n str. siemensstr. fürsten- platz a nt o niusstr. h als str. k e - . r t s n m r a i siemensstr. . r t s g n i s s e l lessing- platz van- douven- str. sonnenstr. sonnenstr. l i n i e n s t r . 13

tourist information offices tourist information offices – – – – – – – informations hotel reservation motorised and walking city tours, cruises tickets düsseldorfcard art:card souvenirs euro wc key can be borrowed for single use from the tourist information offices on payment of a deposit information on barrier-free access – both tourist information offices have step-free access – the counters are partly lowered and has sufficient knee space information on barrier-free access – width of door at main entrance: 86 cm – double wing door on rear side: 190 cm – counter height: 90 cm tourist information office at central station immermannstraße 65 b 40210 düsseldorf phone 0049 211 17 202-844 opening hours mon. – fri. sat. 9:00 – 18:00 9:30 – 17:00 public transport düsseldorf hauptbahnhof (250 m) tourist information office altstadt (old town) marktstraße/ecke rheinstraße 40213 düsseldorf phone 0049 211 17 202-840 opening hours mon. – sun. 10:00 – 18:00 public transport heinrich-heine-allee (450 m) additional service at the tourist information offices – exchange ag – currency exchange and transfer – free wi-fi nearest disabled parking konrad-adenauer-platz (station forecourt) nearest disabled toilets central station (cross-passage between platforms 12 and 13) information on barrier-free access – width of door: 95 cm – counter height: 120 cm nearest disabled parking burgplatz nearest disabled toilets burgplatz 15

r o b e r t - l e h r - u f e r oberkasseler brücke r e f u ß o l h c s altstadt burg- platz r e f u - s y u e b - h p e s o j e h r e n h o f e i b h c s r. t s n e s c h ä f s t r inselstr. . e r - d u i s b u r g e r s t r. k a i s e r s t r . r . t s o l d n a r k a p ellstr. f e l d s t r. s t ernstr. r o s r . t e n s t a u b e n s t k a i s e r s t r r . . e t r s n g a r . t l m e ü n h g - . m . - we y h e - a l l e e oederallee tonhalle/ehrenhof hofgarten fritz-r.-str. hofgarten fritz-r.-str. - r e l l e k g r e b - s i e r a m p e eiskeller str. uterkas. re r. t s r e d a t s r it t e a lt t r l i e t i n g e r a . r s t b r n ü e c u k - s f t e r r . p.-klee- platz g . lamb.-str. h l e m ü r . t s n grabbepl. a n d r e a s s t r . mutter- ey-str. e e l l a - e n i e h - . h heinrich- heine-allee i - s g n ö k e e l l a th.- körner- str. estwiese markt- platz ufer- e d a n ein e m h pro r m a r k t s t r . b e r g e r h u n s r ü c k e n s t r . k u r z e s t r . b o l ke r s t r. i n g e r s t r . f l m i t t e l s t r . w a ll s t r. s t r . n str. a f e max- platz h a usufer rath bäckerstr. schul- str. citadellstr. e- g riestr. oran grabenstr. trinkausstr. girar- det-br. königstr. benrather str. benrather straße steinstraße/ königsallee steinstr. bastionstr. . r t s r e k l i b . r t s e h o h w anenm s.- klein- str. a r k t h c s e e l l a s g n ö k i . r t s n e n r e s a k . r t s e t i e r b carl-theodor-str. grünstr. - r e b h c s u h . r t s r e g bahnstr. e e l l a r e n i l r e b e er alle erg b erft w ein h r ufer n n a esm n n a m tho-masstr. horion- platz car l s t o r joh.- rau-pl. haroldstr. kavalleriestr. . r t s t s o p süd- str. w a graf-adolf-str. h ü t t e adersstr. n s t r. e e l l a s g i n ö k luisenstr. . r t s l a t . r t s n h a j haroldstr. graf-adolf- platz s s e r s t r . ständehausstr. reichsstr. reichsstr. nstr. prin kro e z n str. flora r g e i c a h s s s - e . r t s h c i r d e i r f herzogstr. . r t s h t e b a s i l e . r t s h t e b a s i l e fürstenwall sedanstr. . r t s a r o f l kirchfeldstr. . r t s n e n o r k kirchplatz . r t s l a t kirchfeldstr. fürstenwall . r t s n h a j jürgensplatz konkordiastr. leo- statz- platz lorettostr. konkordiastr. frieden- str. friedensplätz- chen ein h r n i e b r ü c k e apollo- platz caritas- platz moselstr. neusser str. f ürste n w all w.-tell-str. düsselstr. lorettostr. weiherstr. bürgerstr. public and disabled toilets s t r . b a u r i k u r t - c h t e r - r . r s t e r d a t s i t e.on- platz victoria- platz brüder- str. f i s c h e r s t r . venloer str. str. ord n nordstraße u str. parkstr. a n gneise . r t l s s c h a l m a r n e t t e l b r. t r s kelsfelde win 0 m ludwig- wolker-str. a u g u s t a s t r. p r i n z - g e o r g stockkampstr. e c k s t r . - s t r . 400 m m a r c - c h a g a l l - s t r . . r t s n n a m ß u t d e r e n d o r f e r s t r . l i e b i g s t r. m oltk estr. franklinstr. bagelstr. a r n s tr. d t- rochus- markt d ü sselth aler str. c s h bened.- schmittmann- str. c a m s e n p h a str. u - elstr. g a b r o c h u s s t r. v a g e d r. t s t r a z m o e s s t r. ad.-v.- vagedes- platz r. t els k hin c s l t o u o u s e r a l l e e s c hir m louis- pasteur- platz erstr. i r m e r s t r . adlerstr. r. t s wieland a m w e h r h a h n l f e d s t r . jä g e r h of s t r. hofgarten s t r. n e s t a m a l k j a c o b i s t r . p e m p e l f o r t e r s t r . aug.-thyssen-str. goltsteinstr. l.-dumont - s t . r pempelforter straße t o n h a l l e n s t r . oststr. i m m er m a m wehrh a h n c a n t a d ö b o r s t r . leopoldstr. k ö l n e r s t r . - r e n s t r. g erresheimer str. . r t s n e z üt h sc hohenzollernstr. s t e p h a n i e n s t r . k ö l n karl-anton-str. e r s t r . r. t r s e g n i r r o w str. n fürste r u k m b e n a n n d e- str. karlstr. worringer platz worringer str. . r t s h c i e l b gründgens- g.- platz schadow- s straße o w s t r. d a h c l i e s e g a n g s tr. klosterstr. w agnerstr. j.-wellem- platz j.-erwin- platz r . t o w s d a h schadow- platz c s b l u m e n s t r. martin- luther- platz e e l l r a e n i l r e b ernst- schneider- platz marienstr. kreuzstr. stre s e m a n n str. b a h n str. alexander- str. oststr. oststraße a n n str. charlottenstr. frie dric bis m h-e b ert-str. arckstr. karlstr. g r a f - a d o l gru p ellostr. charlottenstr. strese- mann- platz konrad-adenauer- platz düsseldorf hbf f - s t . r . r t s t r o k r a h bertha-von- suttner- platz m i n t r o p s t r . becker- w.- allee linie n str. w . - b e c k e r - l e e a l ellerstr. kanstr. l u v dreieckstr. q uerstr. industriestr. adersstr. mintrop- platz h luisenstr. ü t t e n s t r. herzogstr. . r t s s u i l e n r o c . r t s r e n o p i i . r t s n e r u e h c s helmholtzstr. bunsenstr. h ü tt e n s tr. . r t s - n e g s n e o p - v a t s u g fürsten- platz a nt o niusstr. h als str. k e - . r t s n m r a i siemensstr. . r t s g n i s s e l siemensstr. l lessing- platz van- douven- str. sonnenstr. sonnenstr. 17

13 courtyard by marriott düsseldorf hafen speditionstraße 11 40221 düsseldorf phone 0049 211 49 390 reservations@ cy-duesseldorfhafen.com www.marriott.com/dushf public transport speditionstraße (100 m) facilities bar, restaurant 5 hotel am spichernplatz ulmenstraße 68 40476 düsseldorf phone 0049 211 48 470 hotel@am-spichernplatz.de www.am-spichernplatz.de public transport spichernplatz (in front of the building) facilities bar, restaurant hotels b a n e r r i natko 2012 t erhob erefreihe i www.natko.de information on barrier-free access – minimum door width: 90 cm – toilet accessible to wheel- chairs from one side, transfer space to right of toilet: 90 x 150 cm – transfer space of shower: 150 x 120 cm – lift: 160 x 140 cm – 2 disabled parking spaces in underground car park, headroom: 190 cm – step-free access to all areas the courtyard by marriott, in the middle of düsseldorf’s trendy medienhafen, offers a unique view of the harbour basin. the altstadt (old town) is also accessible by wheelchair via the rhine embankment prome- nade. the hotel has 139 rooms, two of which are for wheelchair users. information on barrier-free access – minimum door width: 90 cm – toilet accessible to wheel- chairs from one side, transfer space to right of toilet: 100 x 120 cm – transfer space of shower: 120 x 120 cm, restricted usa- bility due to glass partition – lift: 150 x 150 cm – disabled parking in under- ground car park – induction loop system – step-free access to all areas the hotel am spichernplatz is a new, reasonably priced and centrally located hotel with 75 rooms in the lively derendorf district close to the city, the trade fair grounds, central sta- tion and the airport. the hotel has four rooms equipped for disabled persons in a barrier-free building. 19

8 intercontinental düsseldorf königsallee 59 40215 düsseldorf phone 0049 211 82 850 duesseldorf@ihg.com www.intercontinental.com/ dusseldorf public transport steinstraße/königsallee (500 m) graf-adolf-platz (350 m) facilities bar, restaurant, atrium, lounge 7 jugendherberge (djh düsseldorf city-hostel) düsseldorfer straße 1 40545 düsseldorf phone 0049 211 55 73 10 duesseldorf@jugendherberge.de www.duesseldorf. jugendherberge.de public transport jugendherberge (directly in front of the building) facilities bar, restaurant, outdoor ter race, disco, laundry, table tennis room hotels information on barrier-free access – minimum door width: 90 cm – toilet accessible to wheel- chairs from one side, transfer space to right of toilet: 120 x 120 cm – transfer space of shower: 110 x 150 cm – lift: 120 x 140 cm – disabled parking in under- ground car park, headroom: 200 cm – wheelchairs – step-free access to all areas information on barrier-free access – minimum door width: 90 cm – toilet accessible to wheel- chairs from one side – double room: transfer space next to toilet: 157 x 173 cm – four-bed room: b a n e r r i natko 2012 t erhob erefreihe i www.natko.de transfer space to left of toi- let: 160 x 310 cm – transfer space of shower: 100 x 134 cm, door width: 94 cm – lift: 110 x 210 cm – 1 disabled parking space in the lifestyle and business hotel intercontinental düsseldorf is on the popular shopping boule- vard königsallee in the imme- diate vicinity of düsseldorf’s attractions. the hotel has 287 rooms, one of which is equipped for wheelchair users and can be connected with an adjoining room. the youth hostel, reconstructed in 2008, is located in the ober- kassel district, adjacent to the rhine meadows with a view of the altstadt (old town) and the medienhafen. all 96 rooms are equipped with shower and toilet. six double rooms and one four-bed room are available for wheelchair users. underground car park, head- room: 205 cm – step-free access to all areas 21

3 maritim hotel düsseldorf maritim-platz 1 40474 düsseldorf phone 0049 211 520 90 info.dus@maritim.de www.maritim.de/de/hotels/ deutschland/hotel-duesseldorf public transport d-flughafen terminal (250 m) facilities bar, restaurant the hotel, located directly at the airport and close to the trade fair grounds, has 533 rooms and 33 meeting rooms. it has six rooms for walking-im- paired persons or wheelchair users and a flash alarm for hearing-impaired persons. hotels information on barrier-free access – minimum door width: 90 – toilet accessible to wheel- cm chairs from one side, transfer space to right of toilet: 120 x 120 cm – transfer space of shower: 140 x 150 cm – lift: 120 x 200 cm – disabled parking in under- ground car park, headroom: 200 cm – step-free access to all areas 9 motel one düsseldorf- hauptbahnhof immermannstraße 54 40210 düsseldorf phone 0049 211 30 20 570 www.motel-one.com public transport düsseldorf hauptbahnhof/ central station (200 m) facilities bar information on barrier-free access – step-free access to all areas – lifts with door width: 90 cm, cabin size: 108 cm wide, 210 cm deep – disabled toilet in basement for hotel guests, transfer space to left: 107 cm, to right: 60.5 cm, height of toilet seat: 71.5 cm – underground car park with 2 disabled parking spaces – 7 barrier-free rooms with en- suite bathroom – guide/assistance dogs permitted superb central location offering the highest standards of design and service at düsseldorf’s cen- tral station. excellent access to public transport is guaranteed. b a n e r r i natko 2014 t erhob erefreihe i www.natko.de 23

4 tulip inn düsseldorf arena arena-straße 3 40474 düsseldorf phone 0049 211 30 27 50 info@ tulipinnduesseldorfarena.com www.tulipinnduesseldorf- arena.com public transport merkur spiel-arena/ messe nord (200 m) facilities bar, restaurant the tulip inn in northern düs- seldorf, close to the rhine, is integrated into the arena düs- seldorf and located directly on the trade fair grounds, a two- minute walk from the northern entrance. the hotel has 288 rooms of which three are equipped for wheelchair users. hotels information on barrier-free access – minimum door width: 90 cm – toilet accessible to wheel- chairs from one side, transfer space to left of toi- let: 85 x 130 cm – transfer space of shower: 130 x 130 cm – lift: 160 x 160 cm – 3 disabled parking spaces in underground car park, headroom: 195 cm – 2 disabled parking spaces in front of the building – step-free access to all areas 25

düsseldorf live close feel free free ride on public transport in düsseldorf discounts of up to 100% on around 50 offers, such as guided city tours, museums, souvenirs... www.duesseldorfcard.de from €9* publisher düsseldorf tourismus gmbh, benrather str. 9, 40213 düsseldorf * 24 hours ticket single

stadtführungen und schiffstouren guided tours in sign language a half square kilometre of churches, art venues and pubs in the heart of düsseldorf – this is düsseldorf’s legendary altstadt (old town). duration approx. 120 min. the guided tour in sign language provides an entertaining and informative mix of town history, düsseldorf characters and anec- dotes – an exciting search for traces of the city’s origins. price for groups (of max. 15 people) sign language €129.00 guided city tours for visitors in wheelchairs discover düsseldorf without steps! our specially trained guides will show you the city without barriers. duration approx. 120 min. the historic altstadt (old town), legendary königsallee or the spectacular medienhafen – we organise your individual pro- gramme and guide you through the metropolis on the rhine. price for groups (of max. 15 people plus companions) german foreign language €129.00 €149.00 guided tours for visually impaired and blind visitors specially trained guides accompany visually impaired and blind visitors through düsseldorf’s altstadt (old town), explaining the city’s tourist attractions and special features. explore the mon- ument to the charter of the town by touch or sample the famous düsseldorf mustard. and if you stroke the figure of schneider wibbel (tailor wibbel) in the lane bearing his name, you will have a wish granted. duration approx. 120 min. price for groups (of max. 10 people plus companions) german foreign language €129.00 €149.00 guided tours in simple language the düsseldorf altstadt (old town) is home to over 260 restaur - ants, bars, breweries and many more. that’s why the altstadt (old town) is also known as “the longest bar in the world”. our city tour guides will show you düsseldorf’s most beautiful streets and buildings. during the tour, you’ll discover many new and exciting things, such as the origins of the jan wellem equestrian statue, and why st. lambertus church has a twisted tower. duration approx. 90 min. price for groups (of max. 20 people) german €99.00 important note all guided tours must be booked in advance. further services and prices on request. 29

30 altstadt (old town)/jan- wellem-denkmal public transport heinrich-heine-allee (450 m) 41 rhine embank- ment promenade 41 pegeluhr (the water-level clock) public transport landtag/kniebrücke (200 m) 63 north rhine- west phalian parliament public transport landtag/kniebrücke (300 m) the legendary altstadt (old town) with its 260 hostelries – renowned worldwide as the “longest bar in the world” – covers an area of half a square kilometre, crammed with churches, art and pubs. it is home to narrow, lively streets with microbreweries where düsseldorf altbier is served, as well as places of historical sig- nificance such as the rathaus (city hall) with the jan wellem equestrian statue. if you enjoy curiosities or trendy items, you will love a shopping stroll through the altstadt (old town). the düsseldorf rhine embank- ment promenade is famed for its beauty. lined with cafés and bars, it links the historic alt- stadt (old town) with the trendy medien hafen. take a stroll here and enjoy the fantastic view of the mighty rhine and the art nouveau facades on the other side of the river. the landtag is often described as germany’s most beautiful parliament building. alongside the national parliament build- ings in budapest and london, it is the only one located on the bank of a major european river. it was inaugurated on 2 october 1988, on the city of düssel- dorf’s 700th anniversary. from the rheinturm (rhine tower) you can get an imposing view of the complex’s circular struc- tures: the round plenary cham- ber in the middle, surrounded by circular assembly rooms. information on barrier-free access – public disabled toilets on burgplatz – parking spaces on burgplatz and at the end of mühlen- straße – various breweries with disa- bled access and toilet – cobblestones and building sites in places – tactile city map at the rathaus (city hall) information on barrier-free access – access via 3 ramps to untere rheinwerft (lower embankment) (burgplatz 7% incline, with cobblestones, pegeluhr 4.5%, kit 6%) – disabled toilets on mannesmann ufer at kit mu- seum and at reuterkaserne before oberkassel bridge (grass verge at en trance to rhine embankment tunnel) – disabled parking at apollo- platz information on barrier-free access – step-free access – disabled toilets available – disabled parking available – lifts available – induction loop at visitors’ gallery – sound system for certain events – assistance at reception or by visitors’ service sights 31

königsallee 52 37 tritonenbrunnen 60 bergischer löwe public transport steinstraße/königsallee (150 m) a kaiserswerth/ kaiserpfalz sights affectionately known as the “kö” by the locals, this boule- vard is the city’s sophisticated catwalk and an international trademark. “see and be seen” is the motto along its length of around one kilometre. be part of this pageant yourself and enjoy the show from one of the elegant pavement cafés. information on barrier-free access – disabled toilets on könig- sallee/corner of grünstraße – disabled parking spaces on königsallee – various shopping arcades with a wide range of restau- rants and cafés – step-free access – tactile city map on königs- allee idyllic kaiserswerth is a popu- lar day-trip destination in the north of the city. its historic centre is located around kle- mensplatz. the picturesque ruins of legendary emperor barbarossa’s “imperial palace” stand directly on the banks of the rhine. we’d also recom- mend a cruise from the altstadt (old town) to kaiserswerth. information on barrier-free access – no public disabled toilets – 2 car parks at kaiserswerther markt – lots of cobblestones; access to imperial palace not possible with wheelchair public transport klemensplatz (100 m to village center, 700 m to ruins) sights that you can also visit with a wheelchair 15 dreischeibenhaus (office building) 33 heinrich-heine- geburtshaus (birthplace) 62 heinrich-heine-monument 12 jröner jong 25 kö-bogen/ libeskind buildings 8 ratinger tor (town gate) 29 70 rathaus (city hall)/ stadtmodell (town model) stadttor (office building) 40 wilhelm-marx-haus (historical office building) 18 radschlägerbrunnen (cartwheeler fountain)/ stadterhebungsmonument (monument commemorat- ing the city charter) 33

c aquazoo löbbecke museum kaiserswerther straße 380 40474 düsseldorf phone 0049 211 89 96 150 aquazoo@duesseldorf.de opening hours daily closed on 1 jan., rose monday, 1 may, 24, 25 and 31 dec. 10:00 – 18:00 public transport nordpark/aquazoo (100 m) filmmuseum 42 schulstraße 4 40213 düsseldorf phone 0049 211 89 92 232 filmmuseum@duesseldorf.de www.duesseldorf.de/ filmmuseum opening hours tues. – sun. 11:00 – 18:00 public transport heinrich-heine-allee (650 m) the aquazoo löbbecke museum is a unique combin- ation of zoo, aquarium and natural history museum. the natural history tour will take you through 25 themed rooms with 140 aquariums, ter- rariums and large installations, along with over 1,400 exhibits, models and interactive media. the huge diversity of marine creatures, and of fauna ranging from freshwater and tropical forest inhabitants to desert animals, is a thrill for visitors of all ages. filmmuseum düsseldorf gives access to the exciting world of film from its earliest stages through to the present. the permanent exhibition delves into film history in all its depth and variety, displaying film projectors and cameras, set models and decoration, props and costumes. it also features a replica film studio and a special effects section. special exhibi- tions round out the experience, while the in-house “black box” cinema offers an ambitious film programme. museums information on barrier-free access – 4 disabled parking spaces dir- ectly in front of the entrance – step-free entrance, door width of main entrance 175 cm, museum staff will assist with access – tactile guide system at main entrance and in foyer – lift at start of tour: 82 x 154 cm, door width 82 cm (lift operation key can be bor- rowed from the ticket desk) – life at end of tour: 100 x 220 cm, door width: 87 cm – disabled toilet on ground floor accessible from one side, transfer space to right of toilet: 95 x 150 cm, door widths: 90 cm – guide/assistance dogs permitted – step-free interior access to museum shop – audio guide in simple language information on barrier-free access – step-free access – toilet accessible to wheel- chairs from one side, transfer space to right of toilet: 80 x 120 cm – minimum door widths: 100 cm – next public disabled parking on carlsplatz and on burg- platz – lift: 125 x 250 cm, door width: 125 cm – guide/assistance dog permitted – the in-house black box cine- ma has one wheelchair space 35

21 kunsthalle düsseldorf grabbeplatz 4 40213 düsseldorf phone 0049 211 89 96 243 mail@kunsthalle-duesseldorf.de www.kunsthalle-duesseldorf.de opening hours tues. – sun., public holidays 11:00 – 18:00 public transport heinrich-heine-allee (300 m) 21 kunstverein für die rheinlande und westfalen grabbeplatz 4 40213 düsseldorf phone 0049 211 21 07 420 mail@kunstverein-duesseldorf.de www.kunstverein-duesseldorf.de 11:00 – 18:00 opening hours tues. – sun. every last thu of the month until 20:00 the kunstverein is closed outside the exhibition periods. public transport heinrich-heine-allee (300 m) photo: © achim kukulies a concrete cube built in the sixties – this alone sets kunst- halle düsseldorf apart from all the city’s other museums. it is a venue for changing exhibitions of contemporary art without its own collection. düsseldorf’s positions and new talents are as much present here as are international trends and big names. the kunstverein (art associ- ation), founded in 1829, is one of germany’s oldest.it is not only committed to presenting contemporary art, but also to discussing and communi- cating it. museums information on barrier-free access – bell at front of building on the left, a member of museum staff will assist you – disabled parking opposite multi-storey car park at grabbe platz 5 and in multi-storey car park on parking deck 1, entrance via neubrückstraße, headroom: 180 cm – lift on rear side, step-free access – disabled toilet on 2nd floor, accessible via ramp only (~10% incline), accessible from one side, transfer space to right of toilet: 100 x 130 cm, door width: 90 cm information on barrier-free access – bell at front of building on the left, a member of museum staff will assist you – disabled parking opposite multi-storey car park at grabbe platz 5 and in multi-storey car park on parking deck 1, entrance via neubrückstraße, headroom: 180 cm – lift on rear side, step-free access – disabled toilet on 2nd floor, accessible via ramp only (~10% incline), accessible from one side, transfer space to right of toilet: 100 x 130 cm, door width: 90 cm 37

kunstpalast 1 ehrenhof 4 – 5 40479 düsseldorf phone 0049 211 56 642 100 info@kunstpalast.de www.kunstpalast.de opening hours tues., wed., fri., sat., sun. thur. 11:00 – 18:00 11:00 – 21:00 public transport tonhalle/ehrenhof (500 m) the collection of kunstpalast, located at the ehrenhof com- plex, ranges from old masters to works of the düsseldorf school of painting and classic modernism. highlights are the internationally renowned graphics collec tion and the glass museum hentrich. information on barrier-free access – disabled parking accessible via brüderstraße slip road (via rheinuferstraße bell at barrier), 2 disabled parking spaces inside exhibition wing entrance – signposted side entrance with step-free access, door width: 120 cm, bell – lift: 210 x 140 cm, door width: 108 cm museums – disabled toilet on ground floor wheelchair-accessible from one side, transfer space to left of toilet: 100 x 130 cm, door width: 81 cm – electronic button inside/ outside – 2 wheelchairs available on loan, width of seat: 44 cm – guide/assistance dog permitted – museum café and shop accessible by wheelchair collection wing entrance – signposted side entrance level access, door width: 80 cm, bell – lift: 110 x 140 cm door width: 90 cm – disabled toilet on ground floor wheelchair-accessible from one side, transfer space to right of toilet: 80 x 140 cm, door width: 85 cm – guide dog permitted – museum café accessible by wheelchair – 2 wheelchairs available on loan – platform lift leading to exhi- bition room on mezzanine 39

schloss benrath g stiftung schloss und park benrath benrather schloßallee 100 – 108 40597 düsseldorf phone 0049 211 89 93 832 info@schloss-benrath.de www.schloss-benrath.de opening hours all year round tues. – sun. 11:00 – 17:00 additionally from 01.04– 31.10 sat. + sun. 11:00 – 18:00 public transport benrath s (db + bus) (600 m) museum corps de logis main building of the late-ba- roque pleasure palace and park with unique preservation of the original complex (1755 – 1770). information on barrier-free access – one step at entrance height: 20 cm – door width: 80 cm, 2 interconnecting doors in building: 76 cm – 3 disabled parking spaces: nordwest gate: 1 orangery car park: 2 – guided tours only – wheelchair available on loan, width of seat: 45 cm (visit with electric wheel- chair not possible) – 1st floor accessible via stairs only – steep driveway to entrance, cobblestones – no disabled toilets – toilets not step-free museums museum of garden art museum of natural history unique museum of garden art in the eastern wing. information on barrier-free access – please announce visits with wheelchair at the museum shop, entrance at rear of build ing, inner courtyard partly cobblestoned, steps accessible via mobile ramps (assistance required!) – interconnecting doors in the building only 78 cm wide – lift 1st floor: 110 x 140 cm, – some steps without ramps door width: 90 cm inside the building – disabled toilet wheelchair accessible from one side, transfer space to left of toilet: 100 x 150 cm, door width: 90 cm natural history of the lower rhine basin and the lower berg region in the western wing. information on barrier-free access – 2 steps in front of entrance – 2 mobile ramps (please register in advance with besucherservice@ schloss-benrath.de) – no disabled toilets – toilets not step-free palace café information on barrier-free access – electronic sliding doors, door width inside: 105 cm – step-free access visitor centre/ museum shop information on barrier-free access – electric sliding doors, door width inside: 105 cm – step-free access 41

‚ roncalli s varieté the magic variety of 0211 / 828 90 90 | www.apollo-variete.de |

capitol theater 48 erkrather straße 30 40233 düsseldorf phone 0049 211 73 440 info@capitol-theater.de www.capitol-theater.de public transport worringer platz (350 m) 22 deutsche oper am rhein heinrich-heine-allee 16 a 40213 düsseldorf phone 0049 211 89 25 211 ticket@operamrhein.de www.operamrhein.de public transport heinrich-heine-allee (100 m) fft juta 46 kasernenstraße 6 40213 düsseldorf phone 0049 211 87 67 87 18 info@fft-duesseldorf.de www.fft-duesseldorf.de public transport heinrich-heine-allee (250 m) theatre and stages information on barrier-free access – 3 wheelchair spaces available – disabled toilet available – access via ramp to building and toilets – 2 disabled parking spaces in front of the building the theatre ensures high-qual- ity and unusual live entertain- ment with a carefully chosen programme featuring musicals, shows, comedy and dance. information on barrier-free access – 4 wheelchair spaces in the area of stalls d (1st floor), 4 more can be accessed by lift on request – disabled toilet in the foyer- ground floor – 2 disabled parking spaces to the side of the opera house on ludwig-zimmer- mann-straße – inductive hearing loop in the stalls and second circle; seats should be specifically requested information on barrier-free access – 2 wheelchair spaces available – disabled toilet available – step-free access – lift to auditoriums – step-free access to restau- rant area – 14 disabled parking spaces in q-park multi-storey car park, en trance via graben- straße, 8 spaces on level 1, 6 spaces on level 2, head- room: 190 cm 45 deutsche oper am rhein fea- tures an extensive and varied programme, an internationally renowned ensemble of singers and a multi award-winning ballet company. photo: andcompany&co. „black bismarck“ © barbara braun/www.mutphoto.de the fft is one of the leading centers for performing arts and theatre productions in the ger- man-speaking region – it stands for a programme at the inter- face of theatre, performance, dance, fine arts and music.

kom(m)ödchen 24 kay-und-lore-lorentz-platz 40213 düsseldorf phone 0049 211 32 94 43 info@kommoedchen.de www.kommoedchen.de public transport heinrich-heine-allee (200 m) 61 roncalli’s apollo varieté apollo-platz 1 40213 düsseldorf phone 0049 211 82 890 90 info@apollo-variete.com www.apollo-variete.com public transport landtag/kniebrücke (100 m) savoy theater 64 graf-adolf straße 47 40210 düsseldorf phone 0049 211 830 8900 info@savoytheater.de www.savoy-theater.de public transport graf-adolf-platz (200 m) theatre and stages information on barrier-free access – wheelchair spaces available – step-free access – lift to auditoriums – no disabled toilet on the prem ises, next disabled toilet in front of entrance/ exit to underground car park on neubrückstraße – 8 disabled parking spaces in underground car park neubrückstraße, headroom: 180 cm founded in 1947 by kay and lore lorentz, it was germany’s first political cabaret. their son kay suc cess ful ly carries on his parents’ theatre and its impor- tant in-house ensemble. information on barrier-free access – 2 tables with wheelchair spaces – disabled toilet available – step-free access – lift to auditoriums, size: 110 x 140 cm, door width: 90 cm varieté am rhein invites its guests on fantastical voyages through the world of artistry, presenting exhilarating shows filled with top-class entertain- ment. – 2 disabled parking spaces in front of the building (ac- cess via neusser straße and hubertusstraße, then turn right into apollo-platz) information on barrier-free access – wheelchair spaces at the stalls (upon prior telephone re- quest) – no lift to avoid stairs (15 steps, hand rail on the left and right), the staff will carry wheelchair users into the auditorium on request – no disabled toilet – no disabled parking theatre, concerts, cabaret. the former cinema has become a venue that is famous beyond the city borders. 47

please enquire directly about barrier freedom theatre and stages 56 düsseldorfer marionetten-theater phone 0049 211 32 84 32 www.marionettentheater-duesseldorf.de 53 komödie phone 0049 211 30 20 10 36 www.komoedie-steinstrasse.de 34 theater an der kö phone 0049 211 32 23 33 www.theateranderkoe.de 4 theater an der luegallee phone 0049 211 57 22 22 www.theaterluegallee.de 49

9 brauerei “im füchschen” ratinger straße 28 40213 düsseldorf phone 0049 211 13 74 70 info@fuechschen.de www.fuechschen.de opening hours mon. – thur. fri. + sat. sun. 9:00 – 1:00 9:00 – 2:00 9:00 – 24:00 public transport tonhalle/ehrenhof (300 m) 32 hausbrauerei “zum schlüssel” bolkerstraße 41 – 47 40213 düsseldorf phone 0049 211 82 89 550 info@zumschluessel.de www.zumschluessel.de opening hours daily fri. + sat., before public holidays 10:00 – 24:00 10:00 – 1:00 public transport heinrich-heine-allee (200 m) 38 hausbrauerei uerige berger straße 1 40213 düsseldorf phone 0049 211 86 69 90 info@uerige.de www.uerige.de opening hours daily 10:00 – 24:00 public transport heinrich-heine-allee (450 m) brewery-inns the popular füchschen beer has been brewed here, sold at the pub on ratinger straße and drunk with much gusto since 1848. in summer, those thirsty for a beer populate the street, and in bad weather the pub has sufficient space inside for all to eat and drink well. information on barrier-free access – 2 public disabled parking spaces on ratinger straße, approx. 50 m further along on the left-hand side – step-free access to all areas – no disabled toilets available – cobblestones in parts of the altstadt the antique character of this home brew ery, where service and quality are top priority, fascinates everyone enter ing schlüssel in düsseldorf’s altstadt (old town). the popular brewery has its very own history dating back to 1850. in this pleasant atmosphere, brewery fans enjoy the culinary special ities of the rhineland with a cold “original schlüssel” altbier brewed on the premises. main door via ramp (assistance required) – minimum door widths: 85 cm – transfer space to left of toi- let: 100 x 150 cm information on barrier-free access – entry through side door and – lift to event rooms on 1st floor: 108 x 200 cm – 4 disabled parking spaces on burgplatz and 3 spaces at the end of mühlenstraße just before burgplatz, to the left of driving direction – cobblestones in parts of the altstadt in der altstadt the uerige home brewery has been brewing excellent beer in the heart of düsseldorf’s alt- stadt (old town) since 1862. it is still prod uced according to the purity laws of 1516. the uerige brewery serves homemade snacks and daily specials that vary according to the season. their famous pea soup on saturday is a tradition, hot dishes via prior booking. information on barrier-free access – minimum door widths: 90 cm – toilet accessible to wheel- chairs from both sides, transfer space to right/left of toilet: 99 x 150 cm – lift to barrier-free toilet and 1st floor rooms only accom- panied by a staff member: 190 x 140 cm – cobblestones in parts of the altstadt 51

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9 düsseldorf arcaden friedrichstraße 129 – 133 40217 düsseldorf phone 0049 211 311 10 60 mfi.duesseldorf@mfi.eu www.duesseldorf-arcaden.de opening hours shops mon. – sat. 10:00 – 20:00 public transport düsseldorf-bilk (tram 100 m, underground 75 m, bus 50 m) restaurants different restaurants in base- ment, on ground floor and upper floors shopping information on barrier-free access – step-free access to all areas – minimum door width: 90 cm – electronic sensor inside/ outside – guide strips for blind persons from bilk station to entrance of arcades – lift: 200 x 200 cm, door width: 180 cm – disabled toilet in basement (signposted), ground floor (signage), transfer space to left/right of toilet: 80/90 x 150 cm – 24 disabled parking spaces at multi- storey car park, entrance via bach straße 145, headroom: 200 cm – 2 spaces in front of building – all areas accessible without steps – restaurants 3 galeria kaufhof königsallee königsallee 1 – 9 40212 düsseldorf phone 0049 211 13 910 service011@kaufhof.de www.galeria-kaufhof.de opening hours mon. – sat. 9:30 – 20:00 public transport heinrich-heine-allee (50 m) restaurants dinea restaurant on 2nd floor service home deliveries €4.95 throughout germany, free de- livery on orders over €49.00 blind/visually impaired persons can be accompanied upon prior booking. phone 0049 211 83 01 104 information on barrier-free access – step-free access to all areas – 3 entrances with step-free access: königsallee, heinrich-heine-allee, elber- felder straße – minimum door width: 93 cm – 3 lifts: 200 x 150 cm, door width: 120 cm – disabled toilet on 2nd floor – disabled parking in multi- storey car park, entrance via heinrich-heine-allee 30, 7 extra-wide spaces on level 4, headroom: 190 cm – restaurant on 2nd floor, self-service 55

kö galerie 7 königsallee 60 40212 düsseldorf phone 0049 211 86 78 10 centermanagementkoegd@ ece.com www.koegalerie.com opening hours shops mon. – sat. 10:00 – 20:00 restaurant opening hours vary; some open on sundays. restaurants restaurants at main forum, upper gallery and at kö-markt as well as summer terraces on kö and on grünstraße public transport steinstraße/königsallee (200 m) shopping information on barrier-free access – step-free access to all areas – minimum door width: 93 cm – lift in underground car park: 108 x 170 cm, door width: 88 cm – lift to basement: 150 x 200 cm, door width: 78 cm – disabled toilet in 1st floor (signposted), transfer space to left of toilet: 90 x 150 cm → disabled parking in multi- storey car park, entrance on grünstraße, 1 space on each level, headroom: 190 cm 4 saks off 5th at carsch-haus heinrich-heine-platz 1 40213 düsseldorf phone 0049 211 210 741 88 www.saks-off-5th.de opening hours mon. – sat. 9:30 – 20:00 public transport heinrich-heine-allee (50 m) restaurants delikatessa and confiserie in basement information on barrier-free access – step-free access to all areas – minimum door width: 90 cm – 2 lifts: 90 x 200 cm – next public disabled toilet on kö and on carlsplatz – 16 disabled parking spaces in multi-storey car park, entrance via breite straße 1: 7 spaces on level 1, 9 spaces on level 2, headroom: 190 cm – larger changing rooms: ground floor/basement/ 2nd floor – restaurant area in basement 57

8 stilwerk – the destination for design grünstraße 15 40212 düsseldorf phone 0049 211 86 228 100 duesseldorf@stilwerk.de www.stilwerk.de opening hours geschäfte mon. – fri. 10:00 – 19:00 uhr 10:00 – 18:00 uhr sat. public transport steinstraße/königsallee (350 m) 0 m 400 m r e f u ß o l h c s altstadt burg- platz estwiese markt- platz ufer- e d a n ein e m h pro r m a r k t s t r . b e r g e r s t r . n str. a f e max- platz h a usufer rath bäckerstr. schul- str. citadellstr. e- g riestr. oran e er alle erg b erft w ein h r ufer n n a esm n n a m tho-masstr. horion- platz car l s t o r joh.- rau-pl. haroldstr. kavalleriestr. . r t s t s o p süd- str. w a ein h r r h e i n k n i e b r ü c k e m str. ro apollo- platz caritas- platz moselstr. neusser str. g shopping information on barrier-free access – step-free access to all areas – minimum door width: 90 cm – lift: 125 x 150 cm, door width: 95 cm – disabled toilet in basement (signposted), key at recep- tion on ground floor or euro key, transfer space to right/ left of toilet: 85 x 150 cm – disabled parking in mul- ti-storey car park, entrance at grünstraße, 1 space on each level, headroom: 200 cm g restaurants restaurant extrablatt on ground floor with outdoor terrace g r . t s n e t r g a t r . jä g e r h of s t r. hofgarten m . - we y h e - a l l e e ler str. uterkas. re r e l l e k b l m e ü n h g - . r. t s r e d a t s r it t e a lt t r l i e t i n g e r a . r s t b r n ü e c u k - s f t e r r . p.-klee- platz g . lamb.-str. h l e m ü r . t s n grabbepl. mutter- ey-str. h u n s r ü c k e n s t r . 4 a n d r e a s s t r . k u r z e s t r . b o l ke r s t r. i n g e r s t r . f l m i t t e l s t r . w a ll s t r. e e l l a - e n i e h - . h 1 heinrich- heine-allee i - s g n ö k e e l l a 3 th.- körner- str. a m a l k j a c o b i s t r . p e m p e l f o r t e r s t r . ler str. wiela aug.-thyssen-str. goltsteinstr. l.-dumont - s t . r pempelforter straße . r t s h c i e l b gründgens- g.- platz schadow- s straße o w s t r. d a h c l i e s e g a n g s tr. klosterstr. w agnerstr. j.-wellem- platz j.-erwin- platz schadow- platz r . t o w s d a h c s 5 b l u m e martin- luther- platz e e l l r a e n i l r e b 2 t o n h a l l e n s t r . oststr. i m m er m k ö l n e r s t r . - r e n s t r. g erres a m wehrh a h n c a n t a d ö b o r s t r . leopoldstr. hohenzollernstr. s t e p h a n i e n s t r . grabenstr. trinkausstr. girar- det-br. königstr. n s t r. benrather str. benrather straße steinstraße/ königsallee steinstr. e e l l a s g n ö k i . r t s n e n r e s a k . r t s e t i e r b 6 7 grünstr. 8 e e l l a r e n i l r e b - r e b h c s u h . r t s r e g carl-theodor-str. bahnstr. bastionstr. . r t s r e k l i b . r t s e h o h w anenm s.- klein- str. a r k t h c s haroldstr. graf-adolf- platz ernst- schneider- platz marienstr. kreuzstr. stre s e m a n n str. b a h n str. alexander- str. oststr. oststraße a n n str. charlottenstr. frie dric bis m h-e b ert-str. arckstr. karlstr. g r a f - a d o l gru p ellostr. charlottenstr. strese- mann- platz m b e n a n n d e- str. karl-anton- str. n fürste r u k karlstr. - konrad p düsseldorf hbf f - s t . r . r t s t r o k r a h bertha- m i n t r o p s t r . adersstr. mintrop- platz h ü t luisenstr. anstr. w . - b e c k e r l e e a l ell e 59 reichsstr. z s s e r s t r . ständehausstr. 9 . r t s h t e b a s i l e . r t s h c i r d e i r f graf-adolf-str. h ü t t e adersstr. n s t r. e e l l a s g i n ö k luisenstr. . r t s l a t . r t s n h a

13 basilika st. lambertus (catholic) pastoral care stiftsplatz 7 40213 düsseldorf phone 0049 211 300 49 90 www.lambertuspfarre.de opening hours pastoral care 10:00 – 12:30 mon. – fri. mon. + fri. 15:00 – 17:00 churches information on barrier-free access – step-free access – church accessible to wheel- – next disabled parking on chairs burgplatz public transport heinrich-heine-allee (600 m) 20 st. andreas (catholic) public transport heinrich-heine-allee (250 m) 44 johanneskirche (protestant) public transport steinstraße/königsallee (200 m) monastery gate andreasstraße 27 40213 düsseldorf phone 0049 211 13 63 40 www.dominikaner-duesseldorf.de opening hours monastery gate mon. – sat. 9:00 – 12:00 15:00 – 18:00 information on barrier-free access – left side entrance step-free – church is wheelchair- accessible – next disabled parking in multi-storey car park on grabbeplatz, headroom: 180 cm – disabled toilet in front of underground car park entrance/exit at neubrück- straße secretariat martin-luther-platz 39 40212 düsseldorf phone 0049 211 60 17 08 15 www.johanneskirche.org café in lobby 10:00 – 18:00 tues. – sat. the lobby of the johanneskir- che features a big, well-lit caf in front of the sanctu ary. é contact café in lobby communication & culture phone 0049 211 13 58 11 www.cafeimfoyer.de information on barrier-free access – entry via ramp (6% incline), bell – disabled toilet in café, transfer space to left of toilet: 120 x 120 cm, door width: 92 cm – induction loop available in the church 61

düsseldorf www.uniklinik-duesseldorf.de sworld-class medicine. since 1907sukduniversitätsklinikum at university hospital düsseldorf our key specializations include: ▪ treatment of cancer disorders in the certified university tumour centre with twelve, likewise certified, organ centres; ▪ cardiovascular medicine; ▪ treatment of neurogenerative diseases; ▪ liver and infectious disease; ▪ treatment at the mother-child centre; ▪ treatment of diabetes; ▪ treatment of musculoskeletal disorders. university hospital düsseldorf (ukd) is one of the most important medical centres in the german state of north rhine-westphalia. our 28 specialist departments and 32 institutes provide interdisciplinary treatment of patients at the highest medical and scientific level.

rehacare as the world’s leading and biggest event for this industry, rehacare is geared to peo- ple with disabilities and care needs, as well as to specialist medical aid suppliers, and in-patient and outpatient care professionals. it offers visitors the unique op- portunity to inform themselves about innovative rehabilitation products, aids and therapies. all areas of life, such as lodging, work and career, education, leisure and travel are repre- sented. there is a special focus on mobility as an overarching theme. here rehacare pro- vides a particularly broad spec- trum of mobility aids, walking frames, wheelchairs, scooters and retrofitted motor vehicles. and rehacare isn’t only about presenting the latest products and services, because it is also a communication plat- form and a forum for sharing experience, knowledge trans- fer and “family meetings” for many people who are actively involved with self-help organi- sations and in networks of peo- ple with disabilities. as such, rehacare offers a wealth of workshops, forums and presentations on subjects such as professional (re)integration, autonomous living, information for family members act ing as carers, barrier-free tourism, and the introduction of certain therapy concepts, all of which expand the scope of the show. these help with decision-mak- ing, serve to provide informa- tion, and bring different part- ners on the supply and demand sides together. in political terms, rehacare operates as a mouthpiece, drawing attention to care shortfalls, and stimulating political discussion. it is thus an important cata lyst when it comes to questions about inclusion and integration. messe düsseldorf information on barrier-free access on the trade fair grounds during rehacare disabled toilets at all halls, ccd south, northern and southern entrance, open area in front of hall 5, 7a and between halls 3 and 4 restaurants/bistros with level access halls 3*, 4, 5, 6 and 7a *(every 2 years) guiding system for blind persons from northern entrance to hall 5 wheelchairs on loan northern and southern entrance resting room hall 4 baby changing room hall 4 public transport every 10 minutes by u78 from central station barrier-free exit at stop merkur spiel-arena/ messe nord (north entrance). the southern entrance is served every 20 minutes by bus no. 722. more information www.rehacare.de photo: messe düsseldorf 65

service assisted transport and taxi services mobilis phone 0049 211 600 2 600 2 6:30 – 19:30 mon. – fri. sat. 6:30 – 15:30 taxi düsseldorf phone 0049 211 33 333 or 0049 211 99 999 www.taxi-duesseldorf.com info@mobilis-gmbh.de www.mobilis-gmbh.de wheelchair transport, stretcher transport, prices on request open 24 hrs, wheelchair trans- port possible; please state exact requirements by phone or fax. also 1 vehicle with ramp avail able, book early or call directly. kbb krankenbeförderung phone 0049 211 71 18 71 mon. – fri. sat. 6:30 – 19:30 6:30 – 15:30 rhein-taxi phone 0049 211 21 21 21 info@rhein-taxi.de www.rhein-taxi.de city of düsseldorf information for people with disabilities the city of düsseldorf’s website contains lots of helpful informa- tion covering many different areas of life. it is primarily intended for those with disabilities, as well as their families and friends. www.duesseldorf.de/behinderung disability coordination department of the state capital düsseldorf phone 0049 211 89 91 behindertenkoordination@ duesseldorf.de info@k-b-b.com www.k-b-b.com wheelchair transport, stretcher transport, prices on request wessels phone 0049 211 50 30 90 mon. – fri. taxiwessels@t-online.de 8:00 – 20:00 late transports possible on re- quest, wheelchair transport, stret- cher transport, prices on request 67

faster. better. düssel our new rapid transit network. accessibility comes fi rst in our rapid transit network. we are ensuring this by providing better guidance to and on the rail platforms and by making your entry and exit with walkers, wheelchairs and baby carriages easier. to show our commitment, we are investing approximately 90 million euros in barrier-free solutions over the next fi ve years – so that you reach your destination more comfortably. www.rheinbahn.de/schnellnetz