Frequently asked questions


Simply send us an email with your requirements. We will need the following information to get started:

Time and date, type of guided tour, number of participants and your telephone number so that we can call you to discuss. We are always happy to cater for specific requirements, such as different start and end points.

Or give us a call, we will be happy to help.

We offer special rates to tour operators. Simply contact us for more information.

We will send you an invoice by email or in the post. You can then transfer the amount to our account.

You can rest assured that you will always get your money back quickly. During the coronavirus restrictions, our team quickly cancelled all the services we had organised and booked, and refunded all deposits. We promise the same straightforward process in the event of any future developments over which we have no influence.

We recommend heading for the last rest stop before Düsseldorf so that your customers can use the toilets. 

A list of public toilets can be found in the overview.


We are happy to assist you

Contact & booking

+49 211 17 202-854

Partner portal

✓ Service for tour operators, event organisers and partners at home and abroad

✓ Information about market development, special projects and ways of getting involved

✓ Departmental contacts

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