The latest beauty products, current trends and popular treatments - with our hotel package including bus transfer from and to the fairground you can stay overnight and experience the BEAUTY live in Düsseldorf.
How can I book more than one room?
If you wish to book more than one room, you must firstly add only one room (choose 1 adult for a single room / 2 for a double room) to your shopping basket and then go back two steps with your browser until you return to the hotel overview.
Click again on “Search” and you can then add the next room at your chosen hotel to the shopping basket.
You do not have to finalise the booking process; simply add the rooms to your shopping basket and go back two steps.
Can we split the bill?
No, for technical reasons, this is unfortunately not possible. However, you can each issue an invoice for half of the total booking sum.
Is travel to Düsseldorf included?
No, travel to Düsseldorf is not included in the hotel package. However, using your trade fair ticket, you can use local public transport in Düsseldorf (all VRR transport in price zone D; 2nd class, only trains without supplement) free of charge.
Which buses and rail transport can I use with my trade fair ticket and which ones go to the Trade Fair Centre?
The online admission ticket (eTicket) entitles you to free travel to and from the Düsseldorf Trade Fair Centre with Rheinbahn rail within the Verkehrsbund Rhein-Ruhr area (VRR, 2nd class, on trains with no supplement in price zone D, region south). Please refer to the notes on your admission ticket.
Stadtbahn No. U78 stops directly at the north entrance. The name of the stop is “MERKUR SPIEL-ARENA/Messe Nord”.
Bus No. 722 stops at “Messe-Osteingang” (east entrance).
For many trade fairs, the Rheinbahn provides a special shuttle service between Düsseldorf airport and the Trade Fair Centre with bus No. 896.
Please note that each user must be individually registered at the ticket shop in order to use the public transport ticket. ID must be presented if you are asked for it by a bus or rail inspector.
For how many days is my admission ticket valid for entry to the trade fair?
For BEAUTY and TOP HAIR, you will receive a voucher for a 2-day ticket per person.
For boot, you will receive a 1-day ticket which you can use on any day of your stay.
For CARAVAN SALON, you will receive a voucher for a 2-day ticket per person.
If I have a ticket for BEAUTY, can I also go to TOP HAIR?
A visit to TOP HAIR is not included in the price of your BEAUTY admission ticket. If you wish to visit the TOP HAIR show, you can buy a combi-day ticket to go with your BEAUTY ticket at the BEAUTY ticket counter.
However, if you have a TOP HAIR ticket, you can also use it to visit the BEAUTY show.
If I have a ticket for CARAVAN SALON, can I also visit TourNatur?
Yes. During the TourNatur weekend, you can also use your CARAVAN ticket to visit TourNatur. Conversely, you can use your TourNatur ticket to visit CARAVAN SALON.
When can I use my dinner voucher (boot & CARAVAN SALON)?
You can redeem your dinner voucher, incl. 1 glass of beer, at the Zum Schlüssel brewery on any evening of your stay.
When can I use the bus transfer (BEAUTY, TOP HAIR, ProWein)?
With the BEAUTY hotel package, a bus transfer is included on Friday or Saturday evening after the show has ended from the Trade Fair Centre to your hotel, and on Saturday or Sunday morning from your hotel to the show.
With the TOP HAIR hotel package, a bus transfer is included on Saturday evening after the show has ended and/or after the party from the Trade Fair Centre to your hotel, and on Sunday morning from your hotel to the show.
With the ProWein hotel package, a daily bus transfer (during the show’s run) is included in the morning from your hotel to the show and in the evening after the show has ended, from the Trade Fair Centre to your hotel.
When will I receive my travel documents?
You will receive your travel documents in good time by e-mail, a couple of weeks before you travel, provided that the travel costs have been transferred to us in full.
Until when can I cancel free of charge?
For our cancellation terms, please refer to our GT&Cs for trade fair charges.
I have taken out cancellation insurance. How do I get my money back?
After you have sent us your cancellation in writing, you will receive confirmation of cancellation and an invoice for the cancellation charges. You should submit these to your insurer, together with proof that you were unable to travel (e.g. doctor’s certificate).
Is there somewhere I can leave my luggage at the Trade Fair Centre?
Yes, you can hand in your luggage at the cloakroom. During BEAUTY and TOP HAIR, use of the cloakroom and luggage storage are free of charge.
For details of prices during other trade fairs, please enquire by e-mail or on the spot at Messe Düsseldorf.
Are there discounts for children?
Concession tickets are available for children aged 7–12 for boot and CARAVAN SALON. Further information is available from the Düsseldorf Trade Fair ticket shop.
Admission to TOP HAIR is free of charge for children aged up to 12 years; from 13 upwards, they count as accompanying visitors. AWO provides a child-minding service for children aged 4 and over on the ground floor North, 1st Floor
Can I take my dog to the Trade Fair Centre?
In the interests of the animal, we advise against bringing dogs to the Trade Fair Centre, as it is not adapted for animals. If you do bring a dog with you, you are responsible for removing any droppings. Bag dispensers are situated outside the entrances. Drinking bowls are situated outside the outdoor restaurant areas in the inner grounds.
Visitors may, of course, bring assistance dogs (e.g. seeing-eye dogs, signal dogs, hearing-assistance dogs, medical signal dogs, disabled assistance dogs) with them at any time.
What is the route to the Trade Fair Centre by car, and where can I park?
Address for navigation systems: D-40474 Düsseldorf, Am Staad (Stockumer Höfe).
The A44 motorway runs directly beside the Trade Fair Centre. If you take Exit 29 Messe/Arena, you will come to the two big P1 and P2 car parks. A free shuttle bus will bring you directly to the entrances.
For all further details about prices and parking, please refer to the Düsseldorf Trade Fair arrival information.